Join our team

Job opportunities

We are currently undergoing a significant expansion and are looking for highly skilled, innovative, and enthusiastic people to join our growing team.

This is the opportunity to join an organisation at the leading edge of disruptive clinical trials utilising electronic healthcare data to unlock the value for the benefit of patients whilst enabling informed decision making to support and empower new models of clinical trial delivery.

About NorthWest EHealth

We pride ourselves on generating a positive atmosphere as we believe a happy team is a great team. We know that a fantastic working environment promotes innovation, creativity and collaboration. We respectfully challenge and we pride ourselves on employing those who can think outside of the box to help us to continue to deliver the high quality service that puts our customers first whilst understanding the importance of data confidentiality, which keeps the patients at the heart of all we do.

Aside from providing you with an innovative and collaborative atmosphere created by our friendly staff. We can also offer you a number of fantastic benefits...

Benefits

  • Modern offices in the Bright Building on the Manchester Corridor
  • Flexible working arrangements
  • A workplace pension
  • Access to training
  • 27 days holiday


Sam Harber

It’s good to work for a company that is doing something truly ground-breaking that improves patient outcomes – that is something I can really get behind.

There’s a lot of trust between everyone at NWEH, you can talk to anyone about anything, and it makes for a much better working environment.

Sam Harber - Systems Administrator - NorthWest EHealth

Available positions

Senior Software Developer

Overview

Reporting To: Software Team Lead

Hours of Work: Monday to Friday, 37.5 hours in total, flexible remote/office working available.

NorthWest EHealth (NWEH) specialise in delivering clinical trials driven by Electronic Health Record (EHR) data. We are the world leaders in this field. By maintaining close relationships with academia and the NHS whilst working alongside global pharmaceutical companies we create new market standards for the evaluation of healthcare interventions.

With a new location in Manchester Science Park, NWEH are looking for talented, inventive, and passionate people. This is an excellent opportunity to join a pioneering organisation, helping to redefine how electronic healthcare data is used to benefit patients and facilitate new models of clinical research.

We require a skilled senior software developer to join our talented and forward-thinking technical team. The successful applicant will have the opportunity to lead development on one or more of our flagship systems and influence our journey of continual improvement across processes and practice.

Job Purpose:

  • Produce software of the highest quality in accordance with the NWEH procedures, to agreed deadlines and objectives
  • Take a leading role in the development and evolution of one or more software systems offered by NWEH
  • Through collaboration, contribute to the development and evolution of the technical stack and solution architecture
  • Promote high code quality and creative thinking across the team, taking the lead in identifying and presenting innovative ideas for development

Key Accountabilities & Responsibilities:

  • Produce high quality code according to requirements
  • Support other members of the development team, performing thorough, positive code reviews and mentoring colleagues
  • Work closely with the business and test analysts to define accurate, testable and deliverable requirements
  • Lead development of long-term projects to achieve project objectives and milestones
  • Work with the wider team to identify new approaches, best practices and technologies
  • Assist in the production of reports, and technical documentation
  • Maintain operational software, providing second line support
  • Provide information and guidance to staff and clients with varying levels of technical understanding
  • Assist in NWEH accreditation and certification processes
  • Ensure that conduct supports the NWEH Information Governance policies and guidelines

Person Specification

Essential skills, experience & qualifications:

  • Substantial experience (> 5 years) using C#/.NET (or similar) in a professional capacity
  • Software engineering related degree or equivalent
  • Significant experience in web development and associated technology (JavaScript/Typescript/HTML/CSS)
  • Experience of leading development for a team
  • Good understanding of OO, functional programming, design patterns and software best practice (refactoring, domain driven design, unit testing)
  • Excellent working knowledge of at least one RDBMS/NoSQL solution
  • Industry experience of quality software development with a proven record of delivering successful software in production systems
  • Experience of Agile and DevOps
  • Prior involvement with information security and information governance concerns
  • Evidence of continuous professional development and enthusiasm to learn new things

Desirable skills, experience & qualifications:

  • Experience of leading a small team with people from various backgrounds and skill levels
  • Experience of modern web frameworks, in particular Angular
  • Experience of cloud hosting, in particular Azure
  • A background in, or knowledge of, clinical data, clinical trials or public health research
  • Awareness of project management techniques to contribute to small/short-term projects
  • Experience of working as lead developer on projects
  • Experience of working on validated systems

Personal attributes:

  • Solution oriented
  • Quality driven
  • Professional and conscientious
  • Passionate about technology and innovation
  • Able to work closely with colleagues of varying skill and knowledge levels
  • Resolute
  • Adaptable

Benefits:

  • Competitive salary
  • 27 days’ annual leave
  • Flexible home/office working arrangements
  • Flexible working hours
  • The ability to work from home
  • Modern offices in Central Manchester
  • Positive and supportive environment
  • Access to training resources
  • Stakeholder pension

Key details

Salary: £50,000 - £60,000 depending skill set and experience

Based: Office based in Greater Manchester – Bright Building, Manchester Science Park

The next steps

Apply now with a full CV and covering letter and we’ll be in touch.

Apply now

Study Administrator

Overview

Job Details

Study Administrator

Reports to: Senior Research Nurse

Accountable to: Chief Operating Officer

Salary: Starting from 21,909

Location: 2nd Floor Bright Building Manchester Science Park, Pencroft Way, Manchester, M15 6GZ. Although based at the Bright Building, it is anticipated that much of the role will be field based (primarily across Greater Manchester and the North of England).

Company summary

NorthWest EHealth (NWEH) is a limited company formed following a successful partnership between the University of Manchester, Salford Royal Foundation Trust and Salford Clinical Commissioning Group. Our customers are pharmaceutical companies and technology partners as well as NHS and government. We work collaboratively with partners to develop innovative ways of delivering improvements in health care and research. Major projects have included recruiting patients to studies, enabling ground-breaking real-world clinical trials and delivering real-time drug safety monitoring throughout trials. NWEH provides a highly creative and collaborative work environment, where knowledge sharing and team work are key to success. NWEH models its structure on a flat organisation, in which every voice is heard and collaboration across teams is key.

Job Summary

As a Study Administrator, you will provide a high level of support to the study teams and collaborating partners to facilitate efficient, safe and participant focused clinical research.

You must fully understand and ensure your personal responsibility for patient safety and the integrity of any patient data collected during the study. You will collaborate with clinical investigators and sponsor companies to manage trial protocols to ensure high quality research.

The nature of the work is unpredictable and you will be expected to be flexible and responsive in order to manage various aspects of the job at short notice. You will be expected to participate fully in your own personal development.

MAIN DUTIES AND RESPONSIBILITIES

Research

  • Ensure familiarity with risk issues pertaining to confidentiality of participant and research related documentation (General Data Protection Regulation 2018 and Caldicott Review 2013)
  • Develop a full understanding of the electronic medical records (EMR) systems
  • Responsible for the processing and shipment of biological samples
  • Responsible for coordination of study specific tasks across multiple sites as dictated by business needs
  • Assist in the identification of eligible participant groups and recruitment onto studies
  • Identify any study related issues or non-conformance and escalate appropriately
  • Ensure a full understanding of study participant safety reporting procedures and responsibilities
  • Development and utilisation of trackers and spreadsheets tool to support study delivery to timelines
  • Investigator Site File maintenance
  • Work collaboratively with multiple stake holders to ensure timely resolution of data queries
  • Contribute to effective and efficient use of resources
  • Responsibility for ensuring study specific consumables and equipment are available, tracked and monitored
  • Participate in audits and inspections as required
  • Support and execute all activities in line with ISO standards where relevant (ISO 9001:2015)
  • Ensure compliance with NWEH and local policies/guidelines and Standard Operating Procedures (SOPs) to ensure all procedures are followed correctly
  • Appropriate escalation of any issues which may affect delivery of the study within specified timelines
  • Support clinical team in delivering NWEH objectives

Education

  • Complete mandatory training and maintain ongoing responsibility for training requirements and own professional development

Person Specification

Essential

Qualifications

Minimum 5 GCSEs including English and Maths

Minimum of 2 years study at further education level

Experience and Skills

  • Well-developed IT/Computer skills
  • Organisation and coordination skills
  • Meticulous attention to detail and high level of accuracy
  • Excellent communication and interpersonal skills
  • Flexible approach to working
  • Committed to self-development and able to demonstrate professional development
  • Highly motivated with the ability to organise own work and meet deadlines
  • Clean driving licence
  • Willing to use own car (mileage recompensed following policy)
  • Willingness to work within a multi-disciplinary team, working autonomously and as a team player
  • Ability to demonstrate a knowledge and understanding of clinical trials

Knowledge

  • Awareness of clinical trial regulations and governance in clinical research
  • Ability to demonstrate an understanding of the issues surrounding clinical data, particularly confidentiality & safety monitoring
  • Knowledge of NHS Research and Development, the pharmaceutical industry and relevant information sciences
  • Knowledge of Ethical and quality standards applicable to clinical trials including EU directives and on ICH GCP requirements

Desirable

Qualifications

Good first degree (BSc)

Experience and Skills

  • Ability to demonstrate an understanding of the issues surrounding clinical data, particularly confidentiality & safety monitoring

Knowledge

  • Knowledge of NHS Research and Development, the pharmaceutical industry and relevant information sciences
  • Knowledge of Ethical and quality standards applicable to clinical trials including EU directives and on ICH GCP requirements


Key details

Salary: £21,909

Based: Bright Building, Manchester Science Park, Pencroft Way, Manchester M15 6GZ

The next steps

Apply now with a full CV and covering letter and we’ll be in touch.

Apply now

Clinical Data Analyst

Overview

Northwest EHealth (NWEH) are currently undergoing a significant expansion and are looking for talented, innovative, and passionate clinical data analyst. This is the chance to join an organisation who are at the forefront of pioneering how electronic healthcare data can be utilised to unlock the value of healthcare data for the benefit of patients whilst enabling informed decision making to support and empower new models of clinical service delivery.

NorthWest EHealth (NWEH) is a limited company formed following a successful partnership between the University of Manchester, Salford Royal Foundation Trust and Salford Clinical Commissioning Group. Our customers are pharmaceutical companies and technology partners as well as NHS and government. We work collaboratively with partners to develop innovative ways of delivering improvements in health care and research. Major projects have included recruiting patients to studies, enabling ground-breaking real-world clinical trials and delivering real-time drug safety monitoring throughout trials. NWEH provides a highly creative and collaborative work environment, where knowledge sharing, and teamwork are key to success. NWEH models its structure on a flat organisation, in which every voice is heard and collaboration across teams is key.

You will be joining our innovative and dynamic Data Analytics team, and will be responsible for supporting, developing, and expanding the Metadata Dictionary and Code Mapping components of the NWEH ConneXon Clinical Trial Platform.

NWEH are looking for a Clinical Data Analyst with the ability to work independently without direct supervision and be an adaptable and flexible team player. You must be good at problem solving, have an eye for detail, and can plan, organise, and prioritise work to meet deadlines.

As a Clinical Data Analyst, you will be responsible for developing and maintaining systems that update the Metadata Management System, automating these processes and expanding the Data Dictionaries to include new clinical coding editions or other coding requirements. You will investigate clinical coding issues in NWEH applications and develop processes that report issues proactively. You will be a good communicator and will work closely with the database, software development and analytics teams. You will take the lead in evaluating data standards, coding editions and implementation guides, both national and international.

You will be familiar with some of the following coding systems:

  • Read Codes and Clinical Terms Versions 2 and 3
  • SNOMED CT
  • ICD10 and OPCS4
  • MedDRA
  • LOINC (Logical Observation Identifiers Names and Codes)

Other responsibilities:

  • Information Resources – performing upgrades to clinical code editions or cross-maps.
  • Communications and Leadership – ability to provide and receive complex technical information instruction and advice relevant to the role, be courteous and provide effective service to support NWEH, clinical trial sponsors and other stakeholders in various projects.
  • Work with the Chief technology Officer to define the scope and content of data coding services and work with Database Administrators to produce automated ETLs (Extract Transform and Load), coding improvements and business intelligence reports to deliver the required outputs.
  • Assist IT support staff in troubleshooting data and coding issues in NWEH applications.
  • Partnership working – liaise with other members of NWEH technical, clinical, and operational teams as necessary to ensure the data coding services are fit for purpose and available as required.
  • Analysis and data management – ensure the data coding updates and ETL (Extract Transform and Load) processes are properly documented and understood, that systems are designed and in place to monitor data quality and categorisation against agreed targets and that the Metadata Management System is properly documented to enable problems to be quickly identified and corrected.
  • Research, Development and Audits – participate in audits of performance, quality, regulatory and operational effectiveness when required.

Required skills:

  • Experience of mapping between different clinical coding systems.
  • Degree in IT or mathematics related field or equivalent experience, with exposure to statistical computing
  • Experience of working with NHS medical data.
  • Experience of any relational database management system.
  • Basic knowledge of DML in SQL programming.

Desirable but not essential skills include:

  • Experience creating ETL (Extract, Transform and Load) processes.
  • Experience with data presentation models used on clinical trials e.g., CDISC (Clinical Data Interchange Standards Consortium) SDTM (Study Data Tabulation Model)
  • Experience with data standardisation models used in clinical data analytics e.g., OMOP (Observational Medical Outcomes Partnership) Common Data Model.
  • Basic knowledge of database modelling including referential integrity and DDL.
  • Experience using programming/scripting languages, e.g.: R, Python, Java, C++ etc
  • Understanding of clinical governance/data handling/safety monitoring and reporting
  • Experience working on Computer System Validation.

Benefits:

  • Modern offices in Central Manchester
  • Competitive Salary
  • Flexible working hours
  • The ability to work from home
  • Excellent pension benefits
  • Access to training resources
  • 27 day’s annual leave

Key details

Salary: Up to £50,000

Based: Bright Building, Manchester Science Park, Pencroft Way, Manchester M15 6GZ

The next steps

Apply now with a full CV and covering letter and we’ll be in touch.

Apply now

Technical Validation Specialist

Overview

Reporting To: Head of Quality

Location of Work: Office based in Greater Manchester – Bright Building, Manchester Science Park, flexible office/hybrid home based arrangements are available.

NorthWest EHealth (NWEH) specialises in delivering clinical trials driven by Electronic Health Record (EHR) data and have close relationships with academia and the NHS.

The world leaders in this field, we have created new market standards for the evaluation of healthcare interventions and work with global pharmaceutical companies.

With a new and modern location in Manchester Science Park, NWEH are currently looking for talented, innovative, and passionate people. This is an excellent opportunity to join an organisation that is at the forefront of pioneering how electronic healthcare data can be utilised to benefit patients while enabling informed decision making to support and empower new models of clinical research.

NWEH delivers a wide range of projects and programmes of work; from large clinical trials to EHR data enabled pragmatic clinical trials as well as feasibility studies utilising routinely collected healthcare data. We work primarily with pharmaceutical and NHS-related clients and are the market-leader in providing these services.

Job Purpose:

An opportunity exists for an enthusiastic and organised Technical Validation Specialist with prior experience in GxP/CSV and Information Security to support validation and qualification activities in line with regulatory requirements and industry best practice. You will be part of our creative and collaborative Quality team and will provide technical quality support to operational delivery, new business projects and quality initiatives.

You will be joining an innovative and growing organisation who are driving a revolutionary new approach in clinical trials. Our use of data and advanced software helps to improve the way clinical trials are conducted and maximises patient safety.

Responsibilities:

  • Support and lead activities to ensure validated status of NWEH developed applications is maintained in line with GxP requirements.
  • To provide support to ensure activities conducted by NWEH remain compliant with applicable legislation and regulatory requirements, including ISO/IEC 27001 and 9001.
  • Make proposals and implement actions as part of quality improvement initiatives in line with the Business Plan and organisational objectives.
  • To act as a technical quality subject matter expert during investigation of non-conformances and breaches through to appropriate CAPA closure.
  • Internal auditing of working practices against Standard Operating Procedures, standards, and regulatory requirements.
  • Responsible for technical writing and reviewing documents such as work instructions, user documentation, and guidance documents.
  • To ensure that technical quality requirements are communicated and understood within the business.
  • Participate as required in regulatory inspections, customer and internal audits.
  • Support to Head of Quality and wider organisation to ensure NWEH is inspection ready.
  • Support activities to monitor, audit and report on service performance and security in order to identify and address areas of risk and ensure compliance with service level expectations.
  • Produce Quality reports as required.
  • Collaborate with key stakeholders, where required, to solve critical technical and delivery challenges.
  • Support the development and delivery of training materials to wider organisation to support quality and information security initiatives.
  • Facilitate effective working relationships between the NWEH Quality Team with key stakeholders, both internally and externally (e.g. IG Leads, Auditors, Regulators, Suppliers).
  • To keep abreast on new technologies/regulations impacting the business and align with industry expectations and requirements on qualification/validation.
  • Adhere to NWEH and partner organisation’s policies, processes, provisions, deployment and maintenance standards and procedures.
  • Support to routine administration tasks as required.
  • Participate in occasional out-of-hours emergency / urgent work cover as required.

Essential skills:

  • Higher education qualification in a Scientific discipline or related field or equivalent experience (5 Years).
  • Experience in quality management roles (3 Years).
  • Experience of working in a technical quality management role within the context of software development
  • Experience of Qualification/Validation in the pharmaceutical/ life sciences industry.
  • Experience of using both waterfall and agile methodology
  • Exposure to software testing, and awareness of software testing practices and approaches
  • Excellent problem-solving skills and the ability to explain complex technical concepts to a wide range of audiences.
  • Proactive approach and ability to multitask within a fast-paced environment.
  • High-level of written and verbal communication skills.
  • Understanding of preparing and maintaining team activities to meet standards set by regulatory bodies.
  • Internal auditing experience.
  • Proven track record of making quality improvements in a complex organisation.
  • Confident communicator and able to work within a team to enable delivery of wider business objectives.
  • Understanding and experience of identifying and resolving IS risks in a technical environment.
  • Excellent gap analysis skills.
  • Proven track record of working effectively with project teams to establish and deliver quality excellence.
  • Good attention to detail and ability to see tasks through to successful completion.

Desirable skills:

  • Proven track record of maintaining Quality and Information Management systems in line with ISO 9001 and ISO/IEC 27001 certification and relevant experience in writing related documentation.
  • Experience of working with confidential/sensitive data.
  • Experience of working in a technical quality management role within a clinical research or life sciences setting.
  • Understanding of cloud and cloud native technologies
  • Knowledge and understanding of ICH/GCP requirements.
  • Line management experience.
  • Internal Auditor qualification.
  • Experience of working with JIRA/Q-Pulse.

Benefits:

  • Modern offices in Central Manchester
  • Competitive Salary
  • Flexible working hours
  • The ability to work from home
  • Excellent pension benefits
  • Access to training resources
  • 27 day’s annual leave

Key details

Salary: Up to £52,000

Based: Bright Building, Manchester Science Park, Pencroft Way, Manchester M15 6GZ

The next steps

Apply now with a full CV and covering letter and we’ll be in touch.

Apply now

Developer Team Manager

Overview

Reporting To: Head of Technology

Hours of Work: Monday to Friday, 37.5 hours in total, flexible office hours are available.

NorthWest EHealth (NWEH) specialises in delivering clinical trials driven by Electronic Health Record (EHR) data and have close relationships with academia and the NHS. The world leaders in this field, we have created new market standards for the evaluation of healthcare interventions and work with global pharmaceutical companies.

With a new and modern location in Manchester Science Park, NWEH are currently looking for talented, innovative, and passionate people. This is an excellent opportunity to join an organisation that is at the forefront of pioneering how electronic healthcare data can be utilised to benefit patients while enabling informed decision making to support and empower new models of clinical research.

NWEH delivers a wide range of projects and programmes of work; from large clinical trials to EHR data enabled pragmatic clinical trials as well as feasibility studies utilising routinely collected healthcare data. We work primarily with pharmaceutical and NHS-related clients and are the market-leader in providing these services.

We require a talented technical manager with a good understanding of software development and proven experience of managing technical teams to work as our Developer Team Manager.

Job Purpose:

Line managing and overseeing our team of Software Developers, this role will ensure our software developers are able to work efficiently and effectively. You will ensure appropriate workloads and content are allocated across the team, and work to make knowledge effectively shared and communicated both within the team and across the business.

You will work with each developer to ensure continued personal development and progression, identifying training and education opportunities.

You will also support other senior members of the developer and wider technical team to help direct and shape the team, and ensure changes are well communicated and managed for your developers.

Key Accountabilities & Responsibilities:

Communication – act as conduit for information flow between the developer team, the technical team and the business; keeping the team informed of upcoming changes, work and direction of travel; provide information on the software team to Heads of Teams, and Exec members: blockers, concerns, status reports, metrics etc.

Line management and staff development: scheduling and carrying out one-to-ones with team members in line with the NWEH Personal Development Review (PDR) process

Resource management: working with project managers and Head of Technology to manage developer team resources across current and upcoming projects

Recruitment: assist with job descriptions, short listing, interviewing and induction, helping to bring in new talent to strengthen the team

Pastoral: Ensuring happiness and morale levels in the team remain high, providing mentorship, support and identifying areas for continual improvement and training opportunities. Foster and preserve a good culture within the team and beyond, ensuring a positive attitude, fairness and recognition are promoted whilst protecting the team from burnout and undue stress.

Process: manage support and deployment rotas, ensuring sufficient coverage during holiday periods and that non-development duties are shared fairly across the team. Put in place, review, and revise effective processes and best practices across the team.

Mediation: providing an impartial objective opinion and a listening ear during technical discussion and decision making.

Meetings and audit: represent the development team during high-level and meetings and audits.

Public relations: promoting the reputation of the team and the business to encourage local talent. Establish links with local developer groups, colleges, and universities to engage with appropriately qualified new graduates.

Person Specification

Essential skills:

  • A good degree in a relevant subject
  • At least 5 years of experience working in the software development industry
  • At least 5 years of experience leading technical teams and line management
  • Familiarity with modern web programming concepts and technologies (ASP.NET, C# and Angular a bonus)
  • Familiarity with cloud technologies (Azure a bonus)
  • Experience of recruiting; writing job descriptions, short-listing, and interviewing
  • A track record of successful line management covering mentoring, motivating, objective setting, training, and performance management
  • Demonstratable experience of delivering technical work within time and budget constraints
  • Excellent understanding of software development lifecycle, particularly the full release process and associated risks and challenges
  • Experience of agile and waterfall methodologies, and the use of scrum and Kanban
  • Proven experience of conflict resolution and negotiation

Desirable skills:

  • Previous experience leading a team of software developers
  • Some technical proficiency with C#/Angular/ASP.NET/Git
  • Familiarity with Atlassian tools; JIRA, Confluence, BitBucket and Bamboo
  • Understanding of DevOps and the associated benefits
  • Understanding of clinical trials, GCP and GxP
  • Exposure to software testing and requirements analysis

Personal attributes:

  • Listening and empathy
  • Professional and committed to delivery
  • Leadership
  • Diplomacy
  • Technical knowledge and experience
  • Collaboration and team working
  • Solution oriented
  • Passion for technology and innovation

Benefits:

  • Competitive Salary
  • 27 day’s annual leave
  • Flexible working hours
  • The ability to work from home
  • Modern offices in Central Manchester
  • Positive and supportive environment
  • Access to training resources
  • Exposure to different industries
  • Access to collaborative workspace
  • Stakeholder Pension

Key details

Salary: £50,000 - £60,000 depending on experience

Based: Office based in Greater Manchester – Bright Building, Manchester Science Park

The next steps

Apply now with a full CV and covering letter and we’ll be in touch.

How to apply

To apply for any roles above, please apply using the application form, with a covering letter detailing how you are suitable for the role, to jobs@nweh.co.uk

We welcome speculative applications, please forward your CV for consideration to above email address and we’ll be in touch when new positions become available.

Application Form