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Software Developer

Reports to: Developer Team Manager

Salary: £40,000 to £50,000 depending on skill set and experience  

Location: Greater Manchester–Bright Building, Manchester Science Park, flexible office/home based arrangements are available. 

Hours of Work: Monday to Friday, 37.5 hours in total, flexible officer hours are available.

Company summary

NorthWest EHealth (NWEH) specialise in delivering clinical trials driven by Electronic Health Record (EHR) data. We are the world leaders in this field. By maintaining close relationships with academia and the NHS whilst working alongside global pharmaceutical companies we create new market standards for the evaluation of healthcare interventions.

With a new location in Manchester Science Park, NWEH are looking for talented, inventive, and passionate people. This is an excellent opportunity to join a pioneering organisation, helping to redefine how electronic healthcare data is used to benefit patients and facilitate new models of clinical research.

We require a skilled software developer to join our talented and forward-thinking technical team. The successful applicant will have the opportunity to actively contribute to one or more of our flagship systems and be part of our journey of continual improvement across processes and practice.

Job Purpose:

• Produce software of the highest quality in accordance with the NWEH procedures, to agreed deadlines and objectives.
• Contribute to the development and evolution of one or more software systems offered by NWEH.
• Collaborate with the team to support development and evolution of the technical stack and solution architecture.
• Identify innovative ideas to encourage high code quality and creative thinking across the team.
• Provide second line support to our dedicated customer support team.

Key Accountabilities & Responsibilities:

• Produce high quality code according to requirements.
• Support other members of the development team, performing thorough, positive code reviews and mentoring colleagues.
• Work closely with the business and test analysts to define accurate, testable and deliverable requirements.
• Ensure quality assurance procedures are followed.
• Assist in the production of reports, technical and user documentation.
• Assist in activities and processes to support service provision.
• Maintain operational software, performing deployments and providing second line support to users where necessary.
• Provide information and guidance to staff and clients with varying levels of technical understanding.
• Assist in NWEH accreditation and certification processes.
• Ensure that conduct supports the NWEH Information Governance policies and guidelines.

Person Specification

 Essential skills, experience & qualifications:

• Experience in C#/.NET or similar language.
• Software engineering related degree or equivalent.
• Demonstrable interest and experience in web development and relevant technology (JavaScript/typescript/HTML/CSS).
• Awareness of OO, functional programming, design patterns and software best practice (refactoring, domain driven design, unit testing).
• Working knowledge of at least one RDBMS/NoSQL solution.
• Some industry experience of quality software development.
• Understanding of Agile and DevOps.
• Evidence of continuous professional development and enthusiasm to learn new things. 

Desirable skills, experience & qualifications:

• Experience of modern web frameworks, in particular Angular.
• Experience of cloud hosting, in particular Azure.
• A background in, or knowledge of, clinical data, clinical trials or public health research.
• Experience of working on validated systems.

 Personal attributes:

• Solution oriented
• Quality driven
• Professional and conscientious
• Passionate about technology and innovation
• Able to work closely with colleagues of varying skill and knowledge levels
• Resolute
• Adaptable

 Benefits:

• Competitive salary
• 27 days’ annual leave
• Flexible working hours
• The ability to work from home
• Modern offices in Central Manchester
• Positive and supportive environment
• Access to training resources
• Stakeholder pension

Job Details

Senior Software Developer

Salary: £50,000-£60,000 depending on experience         

Reporting To: Software Team Lead

 Location of Work: Greater Manchester – Bright Building, Manchester Science Park

 Hours of Work: Monday to Friday, 37.5 hours in total, flexible remote/office working available.

About NWEH 

NorthWest EHealth (NWEH) specialise in delivering clinical trials driven by Electronic Health Record (EHR) data. We are the world leaders in this field. By maintaining close relationships with academia and the NHS whilst working alongside global pharmaceutical companies we create new market standards for the evaluation of healthcare interventions.

 With a new location in Manchester Science Park, NWEH are looking for talented, inventive, and passionate people. This is an excellent opportunity to join a pioneering organisation, helping to redefine how electronic healthcare data is used to benefit patients and facilitate new models of clinical research.

 We require a skilled senior software developer to join our talented and forward-thinking technical team. The successful applicant will have the opportunity to lead development on one or more of our flagship systems and influence our journey of continual improvement across processes and practice.

 Job Purpose:

• Produce software of the highest quality in accordance with the NWEH procedures, to agreed deadlines and objectives
• Take a leading role in the development and evolution of one or more software systems offered by NWEH
• Through collaboration, contribute to the development and evolution of the technical stack and solution architecture
• Promote high code quality and creative thinking across the team, taking the lead in identifying and presenting innovative ideas for development 

Key Accountabilities & Responsibilities:

• Produce high quality code according to requirements
• Support other members of the development team, performing thorough, positive code reviews and mentoring colleagues
• Work closely with the business and test analysts to define accurate, testable and deliverable requirements
• Lead development of long-term projects to achieve project objectives and milestones
• Work with the wider team to identify new approaches, best practices and technologies
• Assist in the production of reports, and technical documentation
• Maintain operational software, providing second line support
• Provide information and guidance to staff and clients with varying levels of technical understanding
• Assist in NWEH accreditation and certification processes
• Ensure that conduct supports the NWEH Information Governance policies and guidelines

 Person Specification

 Essential skills, experience & qualifications:

• Substantial experience (> 5 years) using C#/.NET (or similar) in a professional capacity
• Software engineering related degree or equivalent
• Significant experience in web development and associated technology (JavaScript/Typescript/HTML/CSS)
• Experience of leading development for a team
• Good understanding of OO, functional programming, design patterns and software best practice (refactoring, domain driven design, unit testing)
• Excellent working knowledge of at least one RDBMS/NoSQL solution
• Industry experience of quality software development with a proven record of delivering successful software in production systems
• Experience of Agile and DevOps
• Prior involvement with information security and information governance concerns
• Evidence of continuous professional development and enthusiasm to learn new things

Desirable skills, experience & qualifications:

• Experience of leading a small team with people from various backgrounds and skill levels
• Experience of modern web frameworks, in particular Angular
• Experience of cloud hosting, in particular Azure
• A background in, or knowledge of, clinical data, clinical trials or public health research
• Awareness of project management techniques to contribute to small/short-term projects
• Experience of working as lead developer on projects
• Experience of working on validated systems

Personal attributes:

• Solution oriented
• Quality driven
• Professional and conscientious
• Passionate about technology and innovation
• Able to work closely with colleagues of varying skill and knowledge levels
• Resolute
• Adaptable

Benefits:

• Competitive salary
• 27 days’ annual leave
• Flexible home/office working arrangements
• Flexible working hours
• The ability to work from home
• Modern offices in Central Manchester
• Positive and supportive environment
• Access to training resources
• Stakeholder pension

Reporting To: Head of Quality

Location of Work: Office based in Greater Manchester – Bright Building, Manchester Science Park, flexible office/hybrid home based arrangements are available.

NorthWest EHealth (NWEH) specialises in delivering clinical trials driven by Electronic Health Record (EHR) data and have close relationships with academia and the NHS.

The world leaders in this field, we have created new market standards for the evaluation of healthcare interventions and work with global pharmaceutical companies.

With a new and modern location in Manchester Science Park, NWEH are currently looking for talented, innovative, and passionate people. This is an excellent opportunity to join an organisation that is at the forefront of pioneering how electronic healthcare data can be utilised to benefit patients while enabling informed decision making to support and empower new models of clinical research.

NWEH delivers a wide range of projects and programmes of work; from large clinical trials to EHR data enabled pragmatic clinical trials as well as feasibility studies utilising routinely collected healthcare data. We work primarily with pharmaceutical and NHS-related clients and are the market-leader in providing these services.

Job Purpose:

An opportunity exists for an enthusiastic and organised Technical Validation Specialist with prior experience in GxP/CSV and Information Security to support validation and qualification activities in line with regulatory requirements and industry best practice. You will be part of our creative and collaborative Quality team and will provide technical quality support to operational delivery, new business projects and quality initiatives.

You will be joining an innovative and growing organisation who are driving a revolutionary new approach in clinical trials. Our use of data and advanced software helps to improve the way clinical trials are conducted and maximises patient safety.

Responsibilities:

• Support and lead activities to ensure validated status of NWEH developed applications is maintained in line with GxP requirements
• To provide support to ensure activities conducted by NWEH remain compliant with applicable legislation and regulatory requirements, including ISO/IEC 27001 and 9001
• Make proposals and implement actions as part of quality improvement initiatives in line with the Business Plan and organisational objectives
• To act as a technical quality subject matter expert during investigation of non-conformances and breaches through to appropriate CAPA closure
• Internal auditing of working practices against Standard Operating Procedures, standards, and regulatory requirements
• Responsible for technical writing and reviewing documents such as work instructions, user documentation, and guidance documents
• To ensure that technical quality requirements are communicated and understood within the business
• Participate as required in regulatory inspections, customer and internal audits
• Support to Head of Quality and wider organisation to ensure NWEH is inspection ready
• Support activities to monitor, audit and report on service performance and security in order to identify and address areas of risk and ensure compliance with service level expectations
• Produce Quality reports as required
• Collaborate with key stakeholders, where required, to solve critical technical and delivery challenges
• Support the development and delivery of training materials to wider organisation to support quality and information security initiatives
• Facilitate effective working relationships between the NWEH Quality Team with key stakeholders, both internally and externally (e.g. IG Leads, Auditors, Regulators, Suppliers)
• To keep abreast on new technologies/regulations impacting the business and align with industry expectations and requirements on qualification/validation
• Adhere to NWEH and partner organisation’s policies, processes, provisions, deployment and maintenance standards and procedures
• Support to routine administration tasks as required
• Participate in occasional out-of-hours emergency / urgent work cover as required

Essential skills:

• Higher education qualification in a Scientific discipline or related field or equivalent experience (5 Years)
• Experience in quality management roles (3 Years)

• Experience of working in a technical quality management role within the context of software development
• Experience of Qualification/Validation in the pharmaceutical/ life sciences industry
• Experience of using both waterfall and agile methodology
• Exposure to software testing, and awareness of software testing practices and approaches
• Excellent problem-solving skills and the ability to explain complex technical concepts to a wide range of audiences
• Proactive approach and ability to multitask within a fast-paced environment
• High-level of written and verbal communication skills
• Understanding of preparing and maintaining team activities to meet standards set by regulatory bodies
• Internal auditing experience
• Proven track record of making quality improvements in a complex organisation
• Confident communicator and able to work within a team to enable delivery of wider business objectives
• Understanding and experience of identifying and resolving IS risks in a technical environment
• Excellent gap analysis skills
• Proven track record of working effectively with project teams to establish and deliver quality excellence
• Good attention to detail and ability to see tasks through to successful completion

Desirable skills:

• Proven track record of maintaining Quality and Information Management systems in line with ISO 9001 and ISO/IEC 27001 certification and relevant experience in writing related documentation
• Experience of working with confidential/sensitive data
• Experience of working in a technical quality management role within a clinical research or life sciences setting
• Understanding of cloud and cloud native technologies
• Knowledge and understanding of ICH/GCP requirements
• Line management experience
• Internal Auditor qualification
• Experience of working with JIRA/Q-Pulse

JOB TITLE: Clinical Research Nurse

Reporting To: Community Team Lead

 Location of Work: Field based – Greater Manchester/North West of England.

 Hours of Work: Monday to Friday, 37.5 hours in total, flexible office hours are available. Occasional out of hours working may be required.

About NWEH 

NorthWest EHealth (NWEH) specialises in delivering clinical trials driven by Electronic Health Record (EHR) data and have close relationships with academia and the NHS.

The world leaders in this field, we have created new market standards for the evaluation of healthcare interventions and work with global pharmaceutical companies.

With a new and modern location in Manchester Science Park, NWEH are currently looking for talented, innovative, and passionate people. This is an excellent opportunity to join an organisation that is at the forefront of pioneering how electronic healthcare data can be utilised to benefit patients while enabling informed decision making to support and empower new models of clinical research.

 NWEH delivers a wide range of projects and programmes of work; from large clinical trials to EHR data enabled pragmatic clinical trials as well as feasibility studies utilising routinely collected healthcare data. We work primarily with pharmaceutical and NHS-related clients and are the market-leader in providing these services.

 Job Purpose:

 As a Research Nurse, you will provide specialist skills and knowledge to support the delivery of clinical research studies. You will liaise with clinical investigators ,sponsor companies and external vendors to manage trial protocols. At all times you will be expected to deliver high quality research ensuring participant safety and welfare. The nature of the work is unpredictable, and you will be expected to be flexible and responsive in order to manage various aspects of the job at short notice. You will be expected to participate fully in your own personal development.

Key Accountabilities:

Responsibilities:

Research

• Ensure that all research is delivered in accordance with ICH GCP guidelines http://ichgcp.net/2-the-principles- of-ich-gcp-2 and The UK Policy Framework for Health and Social Care Research http://www.hra.nhs.uk/resources/research-legislation-and-governance/research-governance-frameworks
• Ensure familiarity with risk issues pertaining to confidentiality of participant and research related documentation (General Data Protection Regulation 2018 and Caldicott Review 2013)
• Ensure compliance with all study protocols and study supporting documents
• Responsible for managing multiple sites from set up to closure. To include identification and recruitment of patients in accordance with study protocols and to agreed targets and timelines
• Responsibility for participant screening, eligibility, and provision of information to facilitate effective informed consent or assent
• Responsible for recording, reporting and escalating adverse drug reactions and adverse events, according to study protocol and Clinical Trial Regulations
• Responsible for the processing and shipment of biological samples
• Collaborating with any investigations and subsequent management
• Contribute to research governance processes including critical incident reporting in line with standard operating procedures (SOPs)
• Ensure clear and accurate records and documentation to support and record all research activity using databases, software and electronic health care records as required. Work collaboratively with data managers and clinical research monitors to ensure timely resolution of data queries
• Investigator Site File maintenance
• Participate in audits and inspections as required
• Support and execute all activities in line with ISO standards where relevant (ISO 9001:2015)
• Effective management of resources
• Work in a variety of settings including hospital, community settings, possibly as a lone-worker, to meet the demands of studies
• All relevant training completed in a timely manner
• Development and utilisation of trackers and spreadsheet tools to support study delivery to timelines

Professional and Clinical

• To work within professional guidelines and in a manner consistent with the NMC code
• Ensure safeguarding principles are adhered to
• Develop a full understanding of the Electronic Medical Records (EMR) systems
• Ensure adherence to NWEH policies and Standard Operating Procedures (SOP’s)
• Promote research by effective collaboration and communication with departments both within NWEH and with external organisations
• Appropriate escalation of any issues which may affect delivery of the study within specified timelines
• Awareness of current trends and developments within global clinical researchEducation

• Participate in own personal development and review process and revalidation with the Nursing and Midwifery council (NMC). Act in a manner consistent with The Code NMC (2015) carrying out the role in accordance with locally agreed policies and procedures
• Complete mandatory training, identify own learning needs and educational opportunities

Leadership

• To provide mentorship and support for other and new staff members and assist in orientation/induction
• Support for CTL/Management
• Support NWEH in delivering objectives
• Attend and contribute to clinical team meetings
• Be actively involved in promoting NWEH clinical research

Person Specification:

Essential skills:

Qualifications

• Registered Nurse NMC Level 1

Experience and Skills

• Effective communication and interpersonal skills
• Experience of explaining complex concepts to patients in a clear and concise manner
• Evidence of continuous professional development
• Able to work autonomously and as a team player
• Meticulous attention to detail and high level of accuracy
• Demonstrable IT skills
• Flexible working
• Highly motivated with the ability to organise own work and meet deadlines
• Clean driving licence
• Willing to use own car (mileage recompensed following policy) and insure car for business use

Knowledge

Knowledge of regulations and governance in clinical research including EU directives and ICH GCP requirements

Desirable skills:

Qualifications

• 1st level degree or studying towards

Experience and Skills

• Experience working in Primary Care
• Experience working in Clinical Research
• Presentation skills
• Venepuncture
  Knowledge

• A high level of IT understanding will be a distinct advantage

Benefits:

• Competitive Salary
• 27 days annual leave
• Flexible working hours
• Modern offices in Central Manchester
• Positive and supportive environment
• Access to training resources
• Access to collaborative work space
• Stakeholder Pension
• Childcare Vouchers