Join our team

Job opportunities

We are currently undergoing a significant expansion and are looking for highly skilled, innovative, and enthusiastic people to join our growing team.

This is the opportunity to join an organisation at the leading edge of disruptive clinical trials utilising electronic healthcare data to unlock the value for the benefit of patients whilst enabling informed decision making to support and empower new models of clinical trial delivery.

About NorthWest EHealth

We pride ourselves on generating a positive atmosphere as we believe a happy team is a great team. We know that a fantastic working environment promotes innovation, creativity and collaboration. We respectfully challenge and we pride ourselves on employing those who can think outside of the box to help us to continue to deliver the high quality service that puts our customers first whilst understanding the importance of data confidentiality, which keeps the patients at the heart of all we do.

Aside from providing you with an innovative and collaborative atmosphere created by our friendly staff. We can also offer you a number of fantastic benefits...

Benefits

  • Modern offices in the Bright Building on the Manchester Corridor
  • Flexible working arrangements
  • A workplace pension
  • Access to training
  • 27 days holiday


Sam Harber

It’s good to work for a company that is doing something truly ground-breaking that improves patient outcomes – that is something I can really get behind.

There’s a lot of trust between everyone at NWEH, you can talk to anyone about anything, and it makes for a much better working environment.

Sam Harber - Systems Administrator - NorthWest EHealth

Available positions

Clinical Research Nurse

Overview

Reporting To: Community Team Lead

Location of Work: Field based – Greater Manchester/North West of England

Hours of Work: Monday to Friday, 37.5 hours in total, flexible office hours are available. Occasional out of hours working may be required.

Contract: Permanent

NorthWest EHealth (NWEH) specialises in delivering clinical trials driven by Electronic Health Record (EHR) data and have close relationships with academia and the NHS.

The world leaders in this field, we have created new market standards for the evaluation of healthcare interventions and work with global pharmaceutical companies.

With a new and modern location in Manchester Science Park, NWEH are currently looking for talented, innovative, and passionate people. This is an excellent opportunity to join an organisation that is at the forefront of pioneering how electronic healthcare data can be utilised to benefit patients while enabling informed decision making to support and empower new models of clinical research.

NWEH delivers a wide range of projects and programmes of work; from large clinical trials to EHR data enabled pragmatic clinical trials as well as feasibility studies utilising routinely collected healthcare data. We work primarily with pharmaceutical and NHS-related clients and are the market-leader in providing these services.

Job Purpose:

As a Research Nurse, you will provide specialist skills and knowledge to support the delivery of clinical research studies. You will liaise with clinical investigators, sponsor companies and external vendors to manage trial protocols. At all times you will be expected to deliver high quality research ensuring participant safety and welfare. The nature of the work is unpredictable, and you will be expected to be flexible and responsive in order to manage various aspects of the job at short notice. You will be expected to participate fully in your own personal development.

Key Accountabilities and Responsibilities

Research

  • Ensure that all research is delivered in accordance with ICH GCP guidelines http://ichgcp.net/2-the-principles- of-ich-gcp-2 and The UK Policy Framework for Health and Social Care Research http://www.hra.nhs.uk/resources/research-legislation-and-governance/research-governance-frameworks
  • Ensure familiarity with risk issues pertaining to confidentiality of participant and research related documentation (General Data Protection Regulation 2018 and Caldicott Review 2013)
  • Ensure compliance with all study protocols and study supporting documents
  • Responsible for managing multiple sites from set up to closure. To include identification and recruitment of patients in accordance with study protocols and to agreed targets and timelines
  • Responsibility for participant screening, eligibility, and provision of information to facilitate effective informed consent or assent
  • Responsible for recording, reporting and escalating adverse drug reactions and adverse events, according to study protocol and Clinical Trial Regulations
  • Responsible for the processing and shipment of biological samples
  • Collaborating with any investigations and subsequent management
  • Contribute to research governance processes including critical incident reporting in line with standard operating procedures (SOPs)
  • Ensure clear and accurate records and documentation to support and record all research activity using databases, software and electronic health care records as required
  • Work collaboratively with data managers and clinical research monitors to ensure timely resolution of data queries
  • Investigator Site File maintenance
  • Participate in audits and inspections as required
  • Support and execute all activities in line with ISO standards where relevant (ISO 9001:2015)
  • Effective management of resources
  • Work in a variety of settings including hospital, community settings, possibly as a lone-worker, to meet the demands of studies
  • All relevant training completed in a timely manner
  • Development and utilisation of trackers and spreadsheet tools to support study delivery to timelines

Professional and Clinical

  • To work within professional guidelines and in a manner consistent with the NMC code
  • Ensure safeguarding principles are adhered to
  • Develop a full understanding of the Electronic Medical Records (EMR) systems
  • Ensure adherence to NWEH policies and Standard Operating Procedures (SOP’s)
  • Promote research by effective collaboration and communication with departments both within NWEH and with external organisations
  • Appropriate escalation of any issues which may affect delivery of the study within specified timelines
  • Awareness of current trends and developments within global clinical research

Education

  • Participate in own personal development and review process and revalidation with the Nursing and Midwifery council (NMC). Act in a manner consistent with The Code NMC (2015) carrying out the role in accordance with locally agreed policies and procedures
  • Complete mandatory training, identify own learning needs and educational opportunities

Leadership

  • To provide mentorship and support for other and new staff members and assist in orientation/induction
  • Support for CTL/Management
  • Support NWEH in delivering objectives
  • Attend and contribute to clinical team meetings
  • Be actively involved in promoting NWEH clinical research

Person Specification

Essential skills:

Qualifications

  • Registered Nurse NMC Level 1
  • Effective communication and interpersonal skills
  • Experience of explaining complex concepts to patients in a clear and concise manner
  • Evidence of continuous professional development
  • Able to work autonomously and as a team player
  • Meticulous attention to detail and high level of accuracy
  • Demonstrable IT skills
  • Flexible working
  • Highly motivated with the ability to organise own work and meet deadlines
  • Clean driving licence
  • Willing to use own car (mileage recompensed following policy) and insure car for business use

Experience and Skills

Knowledge

  • Knowledge of regulations and governance in clinical research including EU directives and ICH GCP requirements

Desirable skills:

Qualifications

  • 1st level degree or studying towards
  • Experience working in Primary Care
  • Experience working in Clinical Research
  • Presentation skills
  • Venepuncture
  • Basic Life Support

Experience and Skills

Knowledge

  • A high level of IT understanding will be a distinct advantage

Key details

Salary: From £31,384 - £39,348 dependant on skills and experience

Based: Field based – Greater Manchester/North West of England

The next steps

Apply now with a full CV and covering letter and we’ll be in touch.

Apply now

Test Analyst

Overview

Reporting To: Test Team Lead

Hours of Work: Monday to Friday, 37.5 hours in total, flexible office hours are available.

NorthWest EHealth (NWEH) specialises in delivering clinical trials driven by Electronic Health Record (EHR) data and have close relationships with academia and the NHS.

The world leaders in this field, we have created new market standards for the evaluation of healthcare interventions and work with global pharmaceutical companies.

With a new and modern location in Manchester Science Park, NWEH are currently looking for talented, innovative, and passionate people. This is an excellent opportunity to join an organisation that is at the forefront of pioneering how electronic healthcare data can be utilised to benefit patients while enabling informed decision making to support and empower new models of clinical research.

NWEH delivers a wide range of projects and programmes of work; from large clinical trials to EHR data enabled pragmatic clinical trials as well as feasibility studies utilising routinely collected healthcare data. We work primarily with pharmaceutical and NHS-related clients and are the market-leader in providing these services.

Key Accountabilities:

  • Responsible for executing all testing activities as required
  • Contributing to continuous improvement of testing processes
  • Carrying out testing activities and coordinating testing to deliver on target
  • Contributing to planning, implementing maintaining and managing appropriate level of testing to ensure all NWEH systems obtain and retain validated status

Key Responsibilities:

Responsibility for Analysis and Judgement

  • Understand and translate requirements from business users’ whist highlighting the pros and cons of specific testing plans
  • Able to create high-standard test scripts based on overall requirements
  • Able to maintain effective tracking of potential technical defects before deployment to live
  • Ability to co-ordinate and extract information from multiple information sources
  • Liaising and ensuring analysts specifications and developers understanding of those specifications match
  • Develop and maintain harmonious and productive working relationships, internally and through external networking
  • Provide Stakeholders with a positive experience of the service delivered
  • To understand the business focus of the service area

Responsibility for Planning and Organisation

  • Responsible for contributing to multiple test cycles including system and integration test, regression testing, performance testing and usability testing
  • Contribute to the delivery of work within agreed timescales and budgets and to specified quality criteria
  • Plan, develop and maintain Test Plans and test reporting
  • Manage the benefits, risks and dependencies of key issues within testing
  • Work with stakeholders to enable effective planning and utilisation of testing resource
  • Work with Test Lead to deliver testing to agreed timelines
  • Maintain effective liaison with relevant stakeholders and supplier staff

Responsibility for Human Resources

  • Ability to transfer skills / provide on-job training and mentor members of staff

Responsibility for Policy and Service Improvement & Development

  • Deliver high quality test outcomes and analysis in line with the overall programme level processes and feedback changes and improvements to these processes where appropriate.
  • Ensure work is integrated with the NWEH service/operations management procedures.

Responsibility for Financial and Other Physical Resources

  • Responsible for personal use and care of IT equipment and resources used in the course of work.

Responsibility for Information Resources

  • Required to analyse and elaborate business and technical requirements in collaboration with Test Lead to ensure systems outputs meet agreed acceptance criteria
  • Required to develop, document, and execute test scripts
  • Responsible for using information management software resources and appropriate IT systems to plan, manage and record your work

Responsibility for Audit, Research & Development

  • The post holder is required to contribute to any appropriate external audits and keep good audit trail of all tests executed

Responsibility for Quality/Test Assurance

  • Carries out testing activities to the quality standards required
  • Meticulous eye for detail and ability to track issues and prioritise when under pressure.
  • Keeps abreast of new developments in software testing methods and industry good practise.
  • Responsible for applying quality test assurance ethos throughout the team

Person Specification:

Essential skills:

  • Educated to degree level in a science / technical or numerate discipline or equivalent experience with further relevant training
  • Five years of software testing experience
  • Understanding and application of best practice in testing
  • Proficiency and experience of software testing techniques e.g. defining test level\test stage plans and their production, defining the test entry and exit criteria, analyse requirements to creating test conditions to test case level and identifying/generate test data, test scripting/coding standards to ensure concise test scripts and their correct execution, able to analyse potential problems, tracing faults, root cause analysis and problem solving, defect management, test reporting
  • Knowledge of software methodologies e.g. V-Model, Waterfall, Agile and their utilisation
  • Experience of software test tools and their use e.g. JIRA, Zephyr, MS TFS, MS VSTS, HP QC, HP ALM
  • Exposure to and awareness of software testing automation tools and techniques
  • Good communication skills and able to communicate effectively with both external and internal customers and colleagues with demonstrable experience of working in communicating across multi-disciplinary teams
  • Able to work on own initiative, plan and prioritise own workload, as well as a member of a team, in challenging environment to meet deadlines

Desirable skills:

  • An understanding of NHS data models and structures, such as the NHS Data Dictionary and relational and non-relational data models
  • Experience of working in the NHS in an informatics or testing role
  • Experience of using MS Excel, MS SharePoint
  • Hands on experience and knowledge of appropriate automated testing processes and tools
  • Experience of using automated frameworks; Selenium, Specflow/Gherkin/Cucumber and Cypress
  • An understanding of continuous integration/deployment
  • Working on cross platform applications
  • Experience of using SQL to interpret test results
  • Good knowledge or exposure of C# coding
  • Experience of performance testing
  • Experience of security testing

Key details

Salary: Competitive

Application Deadline: 30/09/2021

Based: Office based in Greater Manchester – Bright Building, Manchester Science Park

The next steps

Apply now with a full CV and covering letter and we’ll be in touch.

Apply now

Head of IT Systems

Overview

NorthWest EHealth (NWEH) specialises in delivering clinical trials driven by Electronic Health Record (EHR) data and have close relationships with academia and the NHS.

With a new and modern location in Manchester Science Park, NWEH are currently looking for talented, innovative, and passionate people. This is an excellent opportunity to join an organisation that is at the forefront of pioneering how electronic healthcare data can be utilised to benefit patients while enabling informed decision making to support and empower new models of clinical research.

NWEH delivers a wide range of projects and programmes of work; from large clinical trials to EHR data enabled pragmatic clinical trials as well as feasibility studies utilising routinely collected healthcare data. We work primarily with pharmaceutical and NHS-related clients and are the market-leader in providing these services.

Job Purpose:

Across projects and business functions, NWEH is a fully data driven organisation. We are now looking for an exceptional, self-led, Head of IT Systems who will lead a new team to help us implement new technologies for infrastructure improvements, security enhancements, system administration and internal reporting solutions.

This is a fantastic opportunity to take a significant role in delivery of innovative projects, while working with new technologies in a stimulating environment.

Key Responsibilities:

  • Work closely with other Heads of Teams to support various projects across the organisation
  • To lead and develop a new team within NWEH to support IT services, business continuity, system administration and of large projects to time and budget
  • To manage large scale migrations of infrastructure and corporate IT systems
  • To oversee the implementation of security improvements as part of continuous improvement, to reduce risk, maintain accreditations e.g., ISO27001, and attain new data security standards e.g., NHS Data Security and Protection Toolkit
  • To play a key role in internal and external audits, working closely with the Quality Team to provide information and respond to client requests
  • To manage the team to deliver internal business intelligence reports that bring together financial, resource, project, and roadmap data
  • To manage regular internal disaster recovery and business continuity testing, contribute to the Information Security Policy, and oversee regular penetration testing of NWEH systems and applications
  • To ensure appropriate tools, processes and practices are used in the management of NWEH infrastructure and corporate IT systems
  • To attend and present recommendations to Technical Steering Group for improvements to IT services across the business

Person Specification:

A strategic and analytical thinker who possesses the following skills and expertise:

Essential skills

  • Degree in computer science or equivalent industry computing qualifications
  • Minimum 5 years’ experience working with corporate systems
  • Minimum 5 years’ experience of line management and leading a team of at least 3 IT professionals
  • Sound understanding of the principles of cyber security
  • At least 3 years hands-on experience working with Azure Cloud
  • Good working knowledge of at least two of the following: SQL, SSIS, PowerShell, PowerBI, Active Directory, Jira and Atlassian tool suite, VMWare
  • Experience of designing and managing networking infrastructure to support IT services
  • Experience of service fulfilment using IaaS, PaaS, and SaaS resources
  • Willingness to undertake professional development
  • Excellent written and verbal communication skills

Desirable skills

  • Experience of at least one of the following: Azure BI stack, ISO standards of cyber security and business continuity management systems, data warehousing, Redgate tools, data analysis and curation
  • Experience of working with NHS-Digital or other national healthcare data
  • Experience of working in a validated computer system environment
  • Familiarity with data visualisation tools such as R

Benefits:

  • Competitive Salary
  • 27 day’s annual leave
  • Flexible working hours
  • The ability to work from home
  • Modern offices in Central Manchester
  • Positive and supportive environment
  • Access to training resources
  • Exposure to different industries
  • Access to collaborative workspace
  • Stakeholder Pension
  • Childcare Voucher

Key details

Salary: Competitive

Application Deadline: 19/11/2021

Based: In the Bright Building in Greater Manchester Science Park.

The next steps

Apply now with a full CV and covering letter and we’ll be in touch.

Apply now

Chief Commercial Officer

Overview

NorthWest EHealth (NWEH) specialises in delivering clinical trials driven by Electronic Health Record (EHR) data and have close relationships with academia and the NHS.

The world leaders in this field, we have created new market standards for the evaluation of healthcare interventions and work with global pharmaceutical companies.

With a new and modern location in Manchester Science Park, NWEH are currently looking for talented, innovative, and passionate people. This is an excellent opportunity to join an organisation that is at the forefront of pioneering how electronic healthcare data can be utilised to benefit patients while enabling informed decision making to support and empower new models of clinical research.

NWEH delivers a wide range of projects and programmes of work: six months to six years in duration and tens of thousands to tens of millions in value. We work primarily with pharmaceutical, device, med tech and CROs.

NWEH offers a hybrid working arrangement blending home and office. There are mandatory days where the employees will be required to attend the office and these days will be agreed at the beginning of each year. In addition, your team will arrange face to face meetings as required. Please note that flexibility may be required as and when.

Job Purpose:

As part of our ambitious growth plans, NWEH wishes to appoint a Chief Commercial Officer (CCO) to develop and lead the commercial function of the business.

Reporting to the Deputy CEO and operating within our experienced and collaborative Executive Team, this new role is critical to enable us to scale up our sales, business development, partnerships, and client relationship functions. The right candidate will have experience of working with or in the life science industry, have experience of working alongside healthcare in the UK and beyond, and have significant experience in building high performance teams, their processes and culture.

Our business and our client’s needs are complex. You will need to work collaboratively with peers and teams to succeed at NWEH.

We are an SME, so you’ll need to be prepared to get involved in shaping and sometimes delivering the day-to-day, as well as setting strategy.

We are busy and fast-paced company, so you’ll need a sense of humour.

Why work for us? We are world leaders in what we do. We work in an area of huge potential growth. We are uniquely placed with a strong track record in an innovative and competitive market. We have the financial backing to succeed.

The successful candidate will be offered an attractive package to join the team.

Key Accountabilities:

Responsibilities:

  • Create and execute commercial strategies aimed at accelerating revenue growth.
  • Develop, mentor, and manage the commercial and sales teams.
  • Provide insights on industry trends and create an effective commercial strategy based on validated opportunities. Market research, target identification, lead generation, sales, marketing, PR, and maintenance of partnerships all sit in the remit of this role.
  • Work with Product Management function and other teams to develop an understanding of customers’ needs and make sure they are met.
  • Alongside Executive team colleagues contribute to the motivation, drive and development of new talent within the organization.
  • Responsible for ensuring all commercial activities are in line with the organization’s objectives.
  • Establish relevant commercial KPIs for the company to track and be responsible for their achievement.
  • Lead the marketing team to create strategies that raise company and product awareness and generate leads.
  • Work with Exec Directors to develop and maintain partnerships with key stakeholders aimed at accelerating the company’s growth.
  • Assist in the development of budgets and other financial systems within the company.
  • Working with other members of the Executive, lead the development, evaluation and on-going refinement of the company's product pricing and positioning.
  • Define reporting requirements and provide reports for Teams, Exec and Board.

Essential skills:

  • Master’s degree in finance, business administration, or related field or seven years’ relevant experience.
  • Significant and proven success in the following areas:
  • CCO or Commercial Director in SME or Life Sciences
  • Operating at Exec level in a close knit and collaborative team
  • Leadership and management especially building a new team
  • Shaping and defining new markets
  • Sales growth and client relationship management
  • Market research and analysis
  • Budgeting processes and performance improvement
  • Leadership and management skills
  • Marketing and PR
  • Communication - written and verbal
  • Strategic and business planning.

Personal qualities:

  • Self-starter who is detail-oriented and well-organized
  • Collaborative with peers, leaders and teams
  • Open, authentic, and humble
  • Tenacious, resilient, fun.

Benefits:

  • Competitive Salary
  • 27 day’s annual leave
  • Flexible working hours
  • The ability to work from home
  • Modern offices in Central Manchester
  • Positive and supportive environment
  • Access to training resources
  • Exposure to different industries
  • Access to collaborative workspace
  • Stakeholder Pension
  • Childcare Vouchers

Key details

Salary: Competitive

Application Deadline: 19/11/2021

Based: Bright Building, Manchester Science Park, Pencroft Way, Manchester M15 6GZ

The next steps

Apply now with a full CV and covering letter and we’ll be in touch.

Apply now

Business Analyst

Overview

NWEH are currently looking for talented, innovative, and passionate people. This is an excellent opportunity to join an organisation that is at the forefront of pioneering how electronic healthcare data can be utilised to benefit patients while enabling informed decision making to support and empower new models of clinical research.

NWEH delivers a wide range of projects and programmes of work; from large clinical trials to EHR data enabled pragmatic clinical trials, as well as feasibility studies utilising routinely collected healthcare data. We work primarily with pharmaceutical and NHS-related clients and are the market-leader in providing these services.

Job Purpose:

As a Business Analyst you will form part of our passionate and forward-thinking technical team. You will support product development and informatics strategies, business process mapping and requirements/knowledge capture. You will be joining an innovative and growing organisation who are driving a revolutionary new approach in clinical trials. Our use of data and advanced software helps to improve the way clinical trials are conducted and maximises patient safety.

Our office is based in the vibrant city of Manchester in the innovation district known as “Corridor Manchester” and you will collaborate with some of the largest healthcare and technology corporations, including NHS, University of Manchester, and major pharmaceutical companies.

Responsibilities:

  • Gather and document customer and regulatory requirements
  • Work with key stakeholders to define requirements and develop acceptance criteria
  • Ensure effective integration between business and technology by working closely with operational and technical teams
  • Work with development, release management, testing, and business delivery teams to prioritise change tickets and bring new features and functionality to successful release
  • Perform and document early-stage feasibility analysis for clients in the life science industry
  • Plan, perform, and support user acceptance testing.
  • Map processes using BPMN Mapping
  • Understand and support NWEH systems validation

Essential skills:

  • Qualification in BCS Business Analysis and at least 1 year of professional experience - or a minimum of 4 years’ experience in a Business Analysis role
  • Experience of the full software life cycle, working closely with developers and testers to produce detailed, accurate and testable requirements
  • Proven ability to learn and work effectively within teams to achieve timely and valued objectives
  • Experience of stakeholder management and liaising with a range of clients at all levels
  • Good communication skills (both written and oral) for requirements engineering
  • Relevant experience of working with end users to capture requirements, requirements analysis and dissemination to UX/UI designers, software engineers and testers.
  • Experience of producing reports, proposals, and relevant documentation to the highest standards
  • Understanding of organisational business process and technology adoption
  • Proven analysis and data management skills
  • Strong analytical skills to identify, communicate, and resolve issues

Desirable skills:

  • Relevant degree level qualification
  • Familiarity with Atlassian tools (Jira, Confluence etc)
  • Knowledge and understanding of BDD and Gherkin
  • Experience working in the healthcare and/or life science industry and associated clinical standards (CDISC, ICH, GxP etc)
  • Experience of working with validated systems
  • Experience of working with different software methodologies (waterfall, agile etc)
  • Experience of defining and managing agile user stories

Key details

Salary: £40,000 - £50,000 depending on experience

Application Deadline: 17/09/2021

Based: Office based in Greater Manchester – Bright Building, Manchester Science Park, flexible office/home based arrangements are available.

The next steps

Apply now with a full CV and covering letter and we’ll be in touch.

Apply now

Business Delivery Manager

Overview

Business Delivery Manager

Reporting To: Senior Business Delivery Manager

Location of Work: NWEH are delighted to offer a flexible home working arrangement with mandatory office days which are allocated each year for employees to attend for staff training, team days, wellbeing, and auditing purposes. The current office is based in the Bright Building in Greater Manchester Science Park.

Hours of Work: Monday to Friday, 37.5 hours in total, flexible office hours are available.

NorthWest EHealth (NWEH) specialises in delivering clinical trials driven by Electronic Health Record (EHR) data and have close relationships with academia and the NHS.

The world leaders in this field, we have created new market standards for the evaluation of healthcare interventions and work with global pharmaceutical companies.

With a new and modern location in Manchester Science Park, NWEH are currently looking for talented, innovative, and passionate people. This is an excellent opportunity to join an organisation that is at the forefront of pioneering how electronic healthcare data can be utilised to benefit patients while enabling informed decision making to support and empower new models of clinical research.

NWEH delivers a wide range of projects and programmes of work; from large clinical trials to EHR data enabled pragmatic clinical trials as well as feasibility studies utilising routinely collected healthcare data. We work primarily with pharmaceutical and NHS-related clients and are the market-leader in providing these services.

Job Purpose:

Due to a period of sustained growth and with a pipeline of exciting new clients coming on board, we are looking to recruit an experienced Business Delivery Manager who will play a key role within the team and provide delivery expertise across the Business Delivery Portfolio.

This is a fantastic opportunity to join the Business Delivery Team, to manage the innovative, data driven, world first projects and programmes of work, you will work alongside an excellent team of Business Delivery Managers, reporting into the Senior Business Delivery Manager.

Key Responsibilities:

  • Working in collaboration with Senior Business Delivery Manager and technical teams, to develop and maintain detailed and accurate project plans for a range of either small or large scale, complex projects
  • Manage Project Methodology Framework documentation for all Projects within your remit.
  • As the Business Delivery Manager, you will take a significant role in leading the relationships with the client / end-user of the project.
  • Develop processes for systematic communication with clients and NWEH staff for project related communications
  • Take an active role in the development of project strategy.
  • Escalate any issues/actions/risks to all senior stakeholders of project.
  • Ensure any issues/actions/risks are tracked with all stakeholders until resolved/closed.
  • Excellent stakeholder management experience at all levels
  • Achievement of organisational and individual KPIs
  • Management of teams tasked with delivering projects, via matrix management arrangements.
  • Delivering assigned projects on-target and to agreed budget.
  • Relationship management of clients and study sponsor
  • Ensure any lessons learned from current projects are tracked and an action plan put in place to implement process improvements where possible, going forward.
  • Vendor management
  • Delivery of assigned Continuous Improvement initiative i.e., process improvements across the business functions.
  • Collaborate with NWEH Business Functions to proactively mitigate risks and threats to successful delivery of Business Delivery Portfolio.

Person Specification:

You are highly organised delivery expert, who is collaborative, determined, and positive. You possess the following skills and expertise:

Essential:

  • Minimum 5 years’ experience as accountable lead for the end-to-end delivery of commercial projects.
  • Proven track record of successful delivery of projects/programmes to time and to target (minimum value of £3 million)
  • Contract negotiation and management experience; with full end to end knowledge of process steps
  • Commercial acumen around stakeholder management
  • Prince 2/MSP or equivalent qualification
  • Excellent stakeholder management skills
  • Fully versed in implementing Project/governance frameworks to initiate, implement and control delivery of projects.
  • Proven ability to manage client and SRO relationships whilst mitigating complex risks or issues.
  • Excellent understanding of software development methodologies
  • Excellent understanding of delivery of clinical trials and regulatory requirements
  • Excellent communication, negotiation, and presentation skills
  • Ability to work under pressure and individually, as well as aligning to the Business Delivery Team deadlines

Desirable:

  • Demonstrable experience delivering continuous improvement process changes
  • On hands change management experience around Continuous Improvement
  • Experience of Global/European studies.
  • Experience of managing data analysis.
  • Experience of utilising IT in clinical trials.
  • Experience of working with CRO, pharma companies, or NHS/academia

Benefits:

  • Competitive Salary
  • 27 day’s annual leave
  • Flexible working hours
  • The ability to work from home
  • Modern offices in Central Manchester
  • Positive and supportive environment
  • Access to training resources
  • Exposure to different industries
  • Access to collaborative workspace
  • Stakeholder Pension
  • Childcare Vouchers

Key details

Salary: Up to £50,000

Application Deadline: 07/10/2021

The next steps

Apply now with a full CV and covering letter and we’ll be in touch.

Apply now

Partnership Manager

Overview

NorthWest EHealth (NWEH) specialises in delivering clinical trials driven by Electronic Health Record (EHR) data and have close relationships with academia and the NHS.

The world leaders in this field, we have created new market standards for the evaluation of healthcare interventions and work with global pharmaceutical companies.

With a new and modern location in Manchester Science Park, NWEH are currently looking for talented, innovative, and passionate people. This is an excellent opportunity to join an organisation that is at the forefront of pioneering how electronic healthcare data can be utilised to benefit patients while enabling informed decision making to support and empower new models of clinical research.

NWEH delivers a wide range of projects and programmes of work: six months to six years in duration and tens of thousands to tens of millions in value. We work primarily with pharmaceutical, device, med tech and CROs.

NWEH offers a hybrid working arrangement blending home and office. There are mandatory days where the employees will be required to attend the office and these days will be agreed at the beginning of each year. In addition, your team will arrange face to face meetings as required. Please note that flexibility may be required as and when.

Job Purpose:

As part of our ambitious growth plans, NWEH wishes to appoint a Partnership Manager to manage the growth of existing partnerships and the development of new partnerships.

Reporting to the CCO and operating within our growing Commercial Team, this new role is critical to enable us to scale up our partnership function.

The right candidate will understand how the NHS works, who are the decision makers and how to get things done. Ideally you will also have experience of working with or in the life science industry, and be familiar with working in regulated industries. A grounding in technology is essential.

Our business and our client’s needs are complex. You will need to work collaboratively with peers and teams to succeed at NWEH. You will need to learn fast.

We are an SME, so you’ll need to be prepared to get involved all aspects of the process. We are busy and fast-paced company so you’ll need a sense of humour.

Why work for us? We are world leaders in what we do. We work in a rapidly growing market place with huge potential. We are uniquely placed with a strong track record in an innovative and competitive market. We are a small and ambitious company with a growing commercial function. We believe in developing our staff and there are opportunities for the right candidates to progress in the business.

The successful candidate will be offered an attractive package to join the team.

Key Accountabilities:

Responsibilities:

The Partnership Manager is accountable for delivering growth and creating value from existing partners and for supporting and developing new Partnership partner relationships with clear business plans that outline how they will generate value and revenue for the partnerships in future years.

The Partnership Manager in acting as the liaison between NWEH and its Partners will be responsible for:

  • Meeting and exceeding set revenue and margin targets
  • Building and maintaining a constant/future revenue pipeline
  • Managing relationships with existing partners
  • Aggressively driving partners to maximise sales and develop partnership potential through sales best practices, promotions, training and support
  • Managing sales orders and providing status updates to partners
  • Communicating with partners on new products and service offerings
  • Working with NWEH’s Marketing team to drive programs and events that extend the partnership relationships to new prospects

In achieving this, the Partnership Manager will be expected to:

  • Demonstrate industry knowledge
  • Provide regular reporting of pipeline and forecast
  • Keep abreast of competition, competitive issues and products
  • Attend and participate in sales meetings, product seminars and trade shows
  • Prepare written presentations, business cases, reports and proposals
  • Contribute to contract negotiations
  • Define and execute Partner revenue plans to a target set at the start of each financial year
  • Drive the legal process to reach contract signatures with the support of legal professionals

Key Competencies:

  • Understanding of the health system and its processes
  • Excellent communication skills (both verbal and written)
  • Excellent presentation and negotiation skills. Good in persuasion as well as maintaining good relationships with Partnerships
  • Excellent relationship building skills with the ability to maintain and grow these relationships
  • Ability to manage a pipeline with multiple accounts and partners
  • Ability to work in a team environment.
  • Ability to craft a solution with appropriate products and services that meets business goals based on client discussions
  • A self starter needing low level management time and attention to perform day to day responsibilities
  • This role is largely one of influence, inside the partner organisation. As a result, the ability to make a compelling business case around a sound business strategy takes on even greater importance

Essential skills:

  • Degree level education or relevant industry experience
  • 5+ years’ sales experience in life science or software industries
  • Successful achievement of £1M+ targets
  • Proven success prospecting, building a pipeline, moving opportunities through the sales cycle; proposing, presenting and discussing solutions with key decision-makers
  • Successful track record of partner development and sales growth through business development activities

Benefits:

  • Competitive Salary
  • 27 day’s annual leave
  • Flexible working hours
  • The ability to work from home
  • Modern offices in Central Manchester
  • Positive and supportive environment
  • Access to training resources
  • Exposure to different industries
  • Access to collaborative workspace
  • Stakeholder Pension
  • Childcare Vouchers

Key details

Salary: Competitive

Application Deadline: 19/11/2021

Based: Bright Building, Manchester Science Park, Pencroft Way, Manchester M15 6GZ

The next steps

Apply now with a full CV and covering letter and we’ll be in touch.

Apply now

How to apply

To apply for any roles above, please apply using the application form, with a covering letter detailing how you are suitable for the role, to jobs@nweh.co.uk

We welcome speculative applications, please forward your CV for consideration to above email address and we’ll be in touch when new positions become available.

Application Form